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2024 Zhonghe Machinery Catalogue 3M.pdf
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Our Team:
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FAQ:
Q: Are you a manufacturer?
A: We are integrated with industry and trade. Customers only need to pay for the factory, and they can have OEM quality products. At the same time, we also provide professional pre-sales and after-sales services.
Q: Are you sure your product is suitable for my excavator?
A: Yes, we have focused on front-end intelligent equipment for excavators for 5 years, and some products have been OEM for internationally famous brands for 13 years, such as pc, Hitachi, CAT, Hyundai, Doosan, etc.
Please tell me your excavator model, and we will recommend it to you. At the same time, we also accept customized production.
Q: Can you provide custom design service?
Answer: Of course. We have a professional technical and drawing team, which can provide customized production and sample production services.
Q: What are the minimum order quantity and payment terms?
A: The minimum order quantity is 1 set. Payment by T/T, or other payment methods can also consult our customer service.
Q: What's the delivery time?
A: 15-30 working days after payment, the specific time depends on your order.
Q: How to pack and ship?
A: Regarding packaging, it is usually divided into wooden box packaging for export (LCL), wooden pallet packaging (Container), and iron frame packaging (LCL/Container).
Transportation: railway transportation, sea transportation, air transportation, automobile transportation. Three hours from the factory to the port, our professional and convenient transportation team provides customers with high-quality one-stop shopping services.
Q: Which country have you exported to?
A: USA, UK, Germany, Spain, Canada, Japan, Korea, Russia, Malaysia, India, Indonesia, Australia, New Zealand, Israel, South Africa, etc.
Q: If I Have any questions after receiving the goods?
A: We provide perfect after-sales service. The average product warranty period is 12 months (except for wearing parts). If you encounter problems outside the warranty period, we will also provide you with new products at a cost price. In addition, we have online customer service around the clock. If you encounter any problems, you can consult our customer service, and we will give you a satisfactory answer.
